We deeply regret this incident and apologize to you, and to everyone who relies on us, for this inconvenience. Earning your trust through the operation of a secure service will always be our highest priority. Since the compromised system was first discovered, we have been working to methodically examine, rebuild and test each component of our system to ensure it is safe. If you are having trouble logging on or suspect your account has been accessed without your permission, please reply to this email. The company is headquartered in Austin, Texas, United States with an. As hackers have gotten more sophisticated, they have built databases that let them map hashes to commonly used passwords. GameSalad, Inc., formerly Gendai Games is an American computer software company. This hash lets us check your password at login without storing said password. Instead of storing your password, we store a piece of information in our database called a “cryptographic hash”. While your password itself has not been compromised, we encourage you to change your password on your GameSalad account as well as any other accounts where you use the same email / password combination. We have since blocked this unauthorized access and made additional changes to our technical infrastructure to prevent future incidents. We are writing to inform you that we were recently able to confirm that there was unauthorized access to a GameSalad database containing user profile information. Compromised data includes your email address, username, and password hash.
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